Support

Help with FeedPlumb data, API keys, and invoices.

Is something down?

Check Service status first. Incidents lists recent problems with the public boards.

Contact

Signed-in questions go through the Workspace. You can also email support@feedplumb.com.

Builder plans are answered within two working days. Pro plans are answered on the next working day. Protocol plans have priority email.

What we can help with

• A figure on a page that looks wrong. Include the page link and what you expected.
• An API key: creating one, rotating one, or replacing a lost key.
• An invoice or a refund. The rules are in the paid services terms.

We never ask for a wallet seed phrase. Nothing on this site is investment, financial, legal, or tax advice.